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New non-emergency number 101 launches at Herts Police
Dear Watch Member,
New non-emergency number 101 has launched at Herts Police aimed at
making calls to the service cheaper, easier and more efficient.
101 will gradually replace the current non-emergency number, 0845 33 00
222. However, the changeover will not happen immediately and ‘0845'
number is expected to be in place for approximately a year, running in
tandem with 101 to ensure a smooth transition.
This is part of a countrywide Association of Chief Police Officers and
Home Office-led initiative where all forces are due to adopt the number
by December, in phases. Herts Police is in the first phase of forces to
adopt 101.
101 will cost 15p for the duration of the call, whether made from a
landline or mobile phone. However, for those whose current service plans
give them free calls to 0845 numbers, it will still be possible to
contact the Constabulary non-emergency service on landline number 01707
354000, which is also a free number on some phone packages.
If you are deaf, hard of hearing or speech impaired, the textphone
service 18001 101 is still available.
Always ring 999 in an emergency. An emergency is where there is a crime
in progress, or an immediate threat to life or property.
The non-emergency number is a 24/7 service which should be used for all
police matters of a non-urgent nature. These include:
If you want to give police information about a crime in the area. If you
want to contact a local police officer (such as someone from your Safer
Neighbourhood Team). If your property has been stolen or damaged and it
is not a crime in progress. If you suspect drug use and dealing in your
area. The public should continue to call their district/borough council
for things like:
dumping and fly tipping; or nuisance noise
http://www.herts.police.uk/hertfordshire_constabulary/latest_news/130611_-_0362/040711_-_0476.aspx?lang=en-gb
If you need to reply by email click on my address here:
jill.dockley@herts.pnn.police.uk.
Regards, Jill Dockley Watch Liaison O
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